William Isen

Full Name:
William Mark Isen
Registration Number:
9900
Current Status:
Member
Designated Electoral District:
District 12

Concerns, Conditions and/or Professional Misconduct

Practice Information

 

Primary Practice

5 Fairview Mall Dr #225 Willowdale, ON, CA M2J 2Z1
Phone:
(416) 493-1911
Sedation & Anesthesia Facility Permit:
No
CT Scanner Facility Permit:
No
See Hide All Practice Locations

All Practice Locations

  • 5 Fairview Mall Dr #225 Willowdale, ON, CA M2J 2Z1
    Phone:
    (416) 493-1911
    Sedation & Anesthesia Facility Permit:
    No
    CT Scanner Facility Permit:
    No

Academic Information

 

Dental Degree

1983
University of Toronto, Canada

This may not be a complete record of the member's academic information or continuing education.

Certificate(s) of Registration

 

Current Certificate(s) of Registration and Date(s) of Issuance

General

Previous Certificate(s) of Registration

General
-

Initial Date of Registration

Complaints & Reports Outcomes

 

Case File: 170013

Decision Date:
July 09, 2018

Caution

As a result of its investigation of a formal complaint, the Inquiries, Complaints and Reports Committee decided to caution Dr. William Isen as follows: 	

Dr. Isen must ensure that all of his patient records reflect the College’s Guidelines for Dental Recordkeeping. He must ensure that his clinical records contain detailed documentation of examinations, case work-ups, diagnosis, treatment planning, treatment, and so on, and he must ensure that what is billed clearly and directly corresponds with the treatment that is provided and that is documented. 

Even the perception that treatment and/or fees are unjustified, which can result from inadequate recordkeeping, can lead to loss of public confidence in the profession. Dr. Isen should be cognizant of his ethical obligation to uphold the public’s confidence in the profession. This issue is of particular concern when remediation has already been attempted with respect to other areas of clinical practice.

Specified Continuing Education or Remedial Program

Current Status:
Completed
Required Course
Infection Prevention and Control
Current Status:
Completed
Required Course
One-on-one, in-office course in recordkeeping and billing protocols, including:
a.	Documenting diagnostic testing performed and the results thereof
b.	Documenting diagnoses
c.	Documenting treatment provided
d.	Appropriate use of billing codes relative to the treatment diagnosed and provided
e.	Integrity of dental records through the maintenance of all original records and notations and through the use of unused or unmarked paper

As part of the in-office course, the course provider shall select patient records at random to use as samples for review and teaching. The course provider shall have access to all areas of your office in order to select these patient records.
Current Status:
Completed
Required Mentoring Program
Mentorship in recordkeeping and billing practices for 24 months
Current Status:
Completed
Required Practice Monitoring - Office Visits
Practice monitoring in infection contol to continue for 24 months following completion of course 
Current Status:
Completed
Required Practice Monitoring - Office Visits
Practice monitoring in recordkeeping and billing protocols to continue for 24 months following completion of course and mentorship

Case File: 23-0347

Decision Date:
September 17, 2024

Specified Continuing Education or Remedial Program

Required Course
A hands-on course in Endodontics, including the following components:
• Case work-up including vitality testing, appropriate radiographs and their interpretation
• Local anesthesia, including associated challenges
• Access and canal location
• Length determination
• Cleaning, shaping and disinfection of the root canal system
• Procedural errors and management of complications
• Obturation
• Temporization
• Associated recordkeeping and informed consent
Required Practice Monitoring - Office Visits
Practice to be monitored for 24 months following completion of course in endodontics.

Discipline Results

 

Case File: H120005

Date of Decision:

Allegations:

Guilty
  • Charged excessive or unreasonable fees
  • Contravened a standard of practice or failed to maintain the standards of practice of the profession
  • Failed to keep records as required by the Regulations
  • Recommended or provided an unnecessary dental service
  • Submitted a false or misleading account or charge
  • Treated without consent

Penalty:

  • $5000 to be paid to College
  • Imposed Course/Training Ethics
  • Imposed Course/Training Periodontics
  • Imposed Practice Monitoring (office visits) for 36 months following completion of courses, at member's expense
  • Reprimand
  • Suspension 2 months - effective Aug 28, 2013 to Oct 27, 2013
Appealed:
No
Publications:
(See link to Decision Summary)

Decision Summary

This information was obtained from the register of the Royal College of Dental Surgeons of Ontario (www.rcdso.org)