FAQ
How will I know if my application has been received and if anything is missing?
You will submit your application to the RCDSO through our applicant portal. An application is received by the RCDSO as soon as the application fee has been paid. Once payment has been processed, the application status in the portal will automatically be updated to ‘In Process’.
Once staff have reviewed an application they will reach out to the applicant via e‐mail and will inform them of any outstanding documentation or information.
Applicants do not need to send any additional documentation to staff until that time.
Applications expire after 90 days.
If an application is still in process after 90 days from the date it was submitted, staff will confirm with the applicant if they still wish to proceed with their application. Applicants may be required to submit updated information or documentation if the declaration or Certificate of Standing have expired. Application files are not closed unless applicants choose to withdraw or are not responding to Staff correspondence to confirm the application status.
Applicants may choose to withdraw their application at any time. If your application is under review and you wish to withdraw it, please inform staff. Otherwise, you can withdraw your application in the Portal. Note: the $350 application fee is non-refundable.
If you wish to apply again in the future you will be required to submit a new application at that time and pay the application fee.
To download your receipt, first log in to the Portal, then navigate to “My Receipts” in the menu. From there you can print and/or download a PDF copy of your receipt.
Yes, you may submit your application before receiving your NDEB certificate number or before completing the online Ethics course. However, your license will not be issued until we are able to confirm that these requirements have been met.
